Our Warranty

Lifetime workmanship warranty.

Our limited lifetime workmanship warranty covers qualifying complete new residential installations. See the written terms for repairs, gates, commercial work, and exclusions.

Read the Full Written Warranty (PDF)

This page is a plain-language summary. The written warranty and applicable project agreement govern coverage.

Coverage at a glance.

New residential installations

Limited lifetime workmanship coverage for qualifying complete new residential fence installations.

Applies to the original customer for as long as that customer owns the property. Non-transferable.

Fence and gate repairs

One year of workmanship coverage, unless otherwise stated in writing.

Applies to DJ Fence & Gate’s repair work, not existing materials, posts, footings, structures, or other components.

New gates

Two years of complimentary gate adjustments.

Routine adjustments after two years are maintenance and may incur a service charge. Covered original-workmanship failures follow the applicable warranty.

Commercial projects

The proposal, contract, specifications, or written agreement controls.

The residential lifetime warranty does not apply. Unless otherwise specified in writing, commercial installations have one year of workmanship coverage.

Fence materials

Any applicable manufacturer or supplier warranty.

DJ Fence & Gate’s warranty covers workmanship, not independent material defects or deterioration.

What workmanship coverage means

The warranty addresses a failure caused directly by defective original workmanship by DJ Fence & Gate. Covered examples may include installation of posts, rails, panels, pickets, hardware, or other components when the cause is determined to be our installation.

For a covered issue, DJ Fence & Gate repairs or corrects the affected workmanship at no charge for labor. Coverage applies to the affected portion, not an automatic replacement of the entire fence.

What is not covered

The written warranty excludes material defects and natural wood changes such as warping, twisting, checking, cracking, splitting, shrinking, expansion, discoloration, knots, sap, and decay. These are not automatically evidence of an installation defect.

Other exclusions include weather and storm damage, impact, animals, vandalism, misuse, neglect, normal wear, ground movement, settling, erosion, drainage and soil conditions, vegetation, improper maintenance, modifications by others, corrosion, deterioration, chemicals, standing water, and changes around the property. Read the PDF for the complete list.

Original customer and property

Limited lifetime residential coverage remains in effect only while the original customer owns the property where the fence was installed. It does not transfer to a new owner.

Commercial, industrial, government, multifamily, and general-contractor projects have separate written terms. Repair work and work involving existing materials also have separate limits.

How to report a concern

Contact DJ Fence & Gate within a reasonable time after discovering a possible issue. Include your name, project address, approximate installation date, a description of the concern, and photos if available.

We need a reasonable opportunity to inspect the work and determine the cause before coverage is approved. DJ Fence & Gate determines the appropriate repair method for covered workmanship.

Call or text (678) 245-1920, or email info@djfenceandgate.com.

Important limitations

The warranty includes limitations on incidental and consequential damages, loss of use, landscaping damage, pet containment, security losses, and other indirect damages to the extent permitted by law. Manufacturer warranties have their own terms and claim procedures.

Review the complete written warranty alongside your proposal. If a term is unclear, ask us to explain it before authorizing the work.